General Conditions of Use and Sale

Acceptance of Terms

Access to the Site and the use of the same from visitors (l ' "User" or "Users") is subject to these Terms of Use and Sale, as well as any changes or additions made to them.
By using the Site and accepting the Terms of Sale in the order, you are bound by them. Who does not want to accept the Terms of Use and Sale and to be so bound, you must refrain from using the Website and make online orders. By accepting these Terms of Use and Sale through the use of the Site, you represent that you are at least 16 years of age or older. If the user or users are under 16 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. our web site does not knowingly collect personal information on persons under the age of 16 years. If you are a parent or legal guardian, by accepting these Terms of Use for the benefit of a person under the age of 16 years, know that you are fully responsible for the use of this Site, including all financial charges and legal liability that he or she may incur. If you do not accept these terms and conditions, do not use this site. All billing and registration information provided must be truthful and accurate. Provide false or inaccurate information may constitute a breach of these Terms of Use and Sale.

Treatment of Personal Data (Privacy) and use of Cookies

Any communication or material you transmit to the Site by the User via e-mail or otherwise, including any question, the data provided at registration and signing the purchase, comments suggestions or the like, they will be treated in accordance with the provisions art. 13 of Legislative Decree 30 June 2003, n. 196 and art. 13 EU Regulation n. 2016/679 "GDPR", which protects the confidentiality of personal data.
We also inform you, that our site uses cookies to manage, enhance and personalize your browsing experience of the website. Browsing on this site are also written and / or read cookies on your browser also managed by third parties.

For more information the reader is referred to the appropriate section on the Privacy and Cookies Policy by clicking HERE.

Conditions of Sale

Orders placed on this site are processed by Calico Jack AirSoft s.a.s. with registered and operating office in Muggiò (MB) in Via Galileo Galilei 4, hereinafter referred to as "Calico Jack". The order can not be entered by users with less than 16 years old. By placing the order on the Calico Jack's site, you acknowledge having read the conditions of sale, the payment methods and proposals of the purchase process.

The appearance and characteristics of the articles, especially replicas (including any optional accessories or documentation varies, present or not in the package of the replica itself), may in some cases differ slightly or vary from those described and illustrated in the site, such differences are due to different production batches and to the commercial policies of the manufacturers and may only be of interest to aesthetic parts, such as the presence or absence of logos, optional or various documentation, which however does not affect the quality and especially the operation of the product.

Orders are processed by date and time of arrival ... and in any case always only after receiving confirmation of payment. Orders are usually processed within three working days (except for delays due to an intense amount of work and in any case with timing no later than 7/10 working days), except for mishaps not derived from our will.

The items for sale with the words "ORDERABLE IN 4/5 DAYS or AVAILABLE IN 4/5 DAYS", are goods available only ON order, available at our office in an average of 4/5 working days (depending on the supplier), only after the order has been regularly processed. paid and subject to actual availability from the supplier.

Items for sale with the words "AVAILABLE ONLINE ONLY", are goods available only for online sale and not available in the store but from our dealers, available at our office on average in 3/7 working days (depending on the supplier), after processing the 'order regularly paid and subject to actual availability from the supplier.

Calico Jack assumes no responsibility for any delays not derived from its will.

The availability of the items in the STORE is updated approximately every 24 hours and are indicated with the words "AVAILABLE IN STORE". To facilitate shipping times, in case of lack of an article that cannot be found shortly at that time, Calico Jack reserves the right to cancel the missing item from the order and send the rest of the goods to the customer (unless otherwise arranged by the customer himself. when ordering). In case of lack of two or more items, Calico Jack will inform the customer that he will have the right to modify (with possible alternatives) or cancel the order.

For technical, organizational reasons and above all to take advantage of the ONLINE DISCOUNTS (not applied in physical stores), Calico Jack will not have any collection commission, assumes no responsibility for any shipments (described better below) and orders less than 50.00 euros will not be accepted. Furthermore, again for technical and warranty issues, we do not issue INVOICE but only a regular tax receipt which must be kept for the purposes of guaranteeing the items.

The delivery of goods will be done directly in the shop (no additional charge), or upon customer request, by means of a courier provided by the customer at time of order, and charge expenses as specified in the section "Payment Methods" . The goods will be sent to the address specified by the customer when ordering, you will have to verify that the information on the insertion order confirmation are correct and communicate any errors. The customer and also aware that no responsibility can be attributed to Calico Jack for loss, delays in delivery, incorrect or incomplete addresses given by the customer.

The Staff of Calico Jack, checks and tests (where necessary) ALL the items before shipping, especially the replicas, which must absolutely be used with 7.4V Li.Po or 8.4V NiMh batteries, so as to ensure its complete integrity and proper functioning.

The packaging used by Calico Jack are suitable and robust to ensure the integrity of the item for a correct shipment, even those recycled, in fact, the Calico Jack has always been a promoter of respect for the environment and uses (when possible) even old packaging still suitable for shipments.

Calico Jack, as previously mentioned, assumes no responsibility for damage to the goods sent resulting from shipping or for any loss.

We recommend to all our customers, for greater peace of mind, to use the shipment with GOODS INSURANCE and to accept the goods always with RESERVE even if the packaging is not damaged or tampered with, to eventually claim on the courier for any damage to the articles sent caused by transport.

In case of delivery with "Pick-up in store" mode, Calico Jack will prepare the order and send the customer a "confirm order ready" message. Orders with "Withdrawing in store on delivery" will be automatically canceled if not withdrawn within 7 days from the "confirm order ready" message, unless the customer has agreed otherwise.

Payment methods

Payment methods accepted are: Cash on Delivery (only for Italy), Postepay (only for Italy), Paypal, and Credit Card (involves commissions see below), Bank Transfer (recommended).
The Calico Jack is not responsible for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products.
The Calico Jack, in fact, at no time during the purchase procedure is able to know the number of the credit card of which, by opening a secure connection, is transmitted directly to the bank of the service provider.

CASH on DELIVERY (only for Italy)	You pay directly to the courier upon delivery of the package for purchases not exceeding EUR 199. For amounts over contact customer service for authorization. Warning! For this method of payment is required mandatory insurance of the goods + the courier collection service fee of 8€.
POSTEPAY (only for Italy)	Italians in all post offices, online or in Sisal Lottery enabled.
PAYPAL	with Paypal account or who does not have the Paypal account directly with your credit card, without registration. Warning! For this payment method a commission is required by the Paypal service to be paid by the customer and this commission can never be refunded (see conditions of the service on the official Paypal page). The Commission is reported in detail in the order receipt that you find in your Account ... and also on the Paypal page added to the transport costs.
CREDIT CARD	online on the PayPal secure server.
BANK TRANSFER	directly from your bank account. (recommended)

Costs and delivery times

The transport costs for Italy reported in the purchase phase are fixed up to a package of max 5kg, while for HIGHER weights and shipments abroad the costs will be communicated to you later. Calico Jack has been using MBE (Mail Boxes Etc) transport services for years, which will choose the most suitable and most functional courier of the moment in your area of belonging, to ensure the best possible service. It is also possible to use your personal courier or to collect the goods directly at our store in Muggiò (MB), communicating it when ordering, you will then be put in contact by our staff to agree on the day of collection of the goods.

A WORLD OF SERVICES AT YOUR SERVICE

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• ATTENTION! The STANDARD rates shown below may vary based on the country of arrival, the weight and above all the overall volume of the package. Any differences will be calculated and communicated following the order and the customer will have the right to accept them or cancel the entire order with a refund of the amount actually paid to us.

• _ Shipping Worldwide (except in Australia, Korea, Singapore, Malaysia, China, Russia, Israel, UK and Kuwait) 
• _ Possibility of using your courier to collect the goods directly at our office
• _ Standard rate for shipments to continental Europe (UE): €. 25,00 (up to 1Kg)
• _ Standard rate for shipments to NON continental Europe (UE) ISLAND: €. 39,00 (up to 1Kg)
• _ Standard rate for shipments to outside Europe (UE) INTERNATIONAL: €. 39,00 (up to 1Kg)
• ATTENTION! The STANDARD rates shown below may vary based on the country of arrival, the weight and above all the overall volume of the package. Any differences will be calculated and communicated following the order and the customer will have the right to accept them or cancel the entire order with a refund of the amount actually paid to us.
• ATTENTION! Before placing the foreign order, the customer must document with their customs for the real possibility of importing airsoft items. Calico Jack Airsoft will not be responsible for any import problems.
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WARNING!

2024 SUMMER HOLIDAYS - SHIPMENTS WILL RESUME AFTER AUGUST 20TH

FOR LOGISTICS AND SAFETY REASONS, SHIPMENTS ARE NOT CARRIED OUT ON MONDAYS AND FRIDAYS.

Warranty Replicates and Miscellaneous Articles

Whilst all treated articles are RULE OF ITALIAN LAW IN FORCE, the Calico Jack sells products of excellent quality, for which the warranty service, usually valid for 12 months unless otherwise specified, comes directly from the manufacturer and not by Calico Jack same.
If the purchaser, within two weeks of receipt of the purchased item, you should find malfunctions due to manufacturing defects (Attention! As regards replicas, the warranty only covers the rifle, while for any accessories present in the box such as batteries, battery charger, belts or grips and so on, they are free of charge by the manufacturer and are therefore not subject to guarantees of any kind), you can return the item for checking and possible repair or replacement free of charge. However, the shipping costs of the defective item are to be paid by the buyer, which must be sent with the RECEIPT OF PURCHASE and properly packed with its original intact box, complete with manual and any other accessory present at the time of purchase. Warning! If it is found that the defective item has been removed in some way or tampered with, it loses any form of guarantee of the same. 

Online Discounts

The Calico Jack periodically inserts different kinds of discounts of different duration into its online site. Discounts can be applied to all items or individually, they can only be applied to certain groups of items or to certain categories of items.

When the word "Solo OnLine" appears next to the price of a discounted item, it means that the offer is reserved only for purchases made directly online and therefore the discount is not active in the physical store (the price in the store is always the one barred if not otherwise specified).

The Calico Jack reserves the right, for any reason and at any time, to suspend partially or totally the publication of the discounts, without giving any notice or explanation.

Right of withdrawal

Under Article. 5 of Legislative Decree 22 May 1999 n. 185, which regulates the matter of distance contracts, that is done outside of business premises, the customer (if it qualifies as a "consumer" under article 1 letter b) of Legislative Decree 22 May 1999 n. 185) has the right to cancel the contract and return the products ordered, without penalty and without giving any reason, within 10 (ten) days from the receipt of the products themselves.
The right of withdrawal can not be exercised for all the products for customer choice were collected in person at the headquarters of Calico Jack. This right is reserved solely to natural persons (consumers), so it can not be exercised by legal persons and natural persons acting for purposes related to their professional activity. The right of withdrawal must be exercised by the customer, subject to revocation, within 10 (ten) days of receipt of goods. All returns (which to be perfectly intact and accompanied by original packaging) must be authorized by the Customer Service Calico Jack who will issue a return authorization number (RMA). After receiving the RMA number, the customer can return the Item / s at the following address: Calico Jack AirSoft SAS in Via Galileo Galilei, 4, 20835 Muggiò (MB). They will not accept parcels on delivery. Once the products have been received (and their integrity has been verified), Calico Jack will, in the shortest possible time, credit the Customer with the cost of the returned products, withholding, where necessary, the amount of shipping costs and any fees of the Paypal service ( if this service has actually been used) which will be definitively charged to the Customer. The Calico Jack reject any Product not packed, as well as products for which they are not been already paid by the customer the cost of returning. The return costs of the product are the responsibility of the customer. The right of withdrawal is lost if the returned product is not intact, that:
• the original packaging
• the absence of integral elements of the product (accessories, cables, instruction manuals etc.)
• the product is damaged for any reason including transport.
The right of withdrawal even if the product is not received by Calico Jack within 7 calendar days from the date of sending RMA.

Changes to Terms and prices displayed

The Calico Jack reserves the right, at any time and without giving any prior notice, to modify the prices displayed in the catalog, the terms and conditions, or insert new terms regarding access to the Site or use of the same. These changes and additions, once published, are immediately effective;

If you use the Site after the publication of the changes or additions to the Conditions and prices shown in the catalog, you accept the changes or additions and if you are bound by them.

Buyer's obligations

The consumer undertakes, once the procedure of buying online, to handle the press and keep the present conditions of sale, which however, has already seen and accepted prior to purchase, as well as the product subject to specific purchase, this in order to fully satisfy the conditions of Article. 3/4 DECR. Legislative. N ° 185/1999.
It is strictly prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; Personal data and e-mail address must be the only real personal data and not some other person, or fantasy.
it is expressly forbidden to make double entries corresponding to a single person or enter data of third parties.
The Calico Jack reserves the right to prosecute any violation or abuse, and for the common consumer protection.

Crediti & Copyright

The Calico Jack AirSoft s.a.s., VAT 06016910967, owns the website "www.calicojack.it" as well as names, logos and "Calico Jack Shop" brands and "Calico Jack A.S.D. Airsoft Team". All information and contents (including - but not limited to - the graphics, photographs, files, tables, videos, codes and software) are protected under the laws on Copyright, patent and those related to Intellectual property, and are owned by Calico Jack.
it is explicitly forbidden to reproduce all or any part, in any form and by any means, printed or electronic, without the prior written consent of Calico Jack AirSoft. This site, for example purposes, demonstration and/or sales, can be cited/used/displayed names, trademarks/logos, services and commercial Companies products.
All this material can also be used without explicit permission from the owners of companies as used in accordance with their rules of use of their material on the Internet sites of third parties. No right or claim is required for use of this material.
The use of names and logos separately and/or lacking in symbols Copyright (©) and Trademark (™) does not want to be in any way detrimental to the full and exclusive rights of the owner, but it is only for ease of reference.

Web Access Stopping and Closing

The Calico Jack has the right, for any reason, at any time and without prior notice or explanation, to close website, suspending part or all of the publication as well as deny access to the same to some or all User.

Staff Calico Jack
Last updated: July 12, 2024